Genie Hilton
PROs: It is very convenient to subscribe & manage from my mobile device. It is also nice to have the security of payment via my Google Play account. CONs: The Google Play subscription is on a monthly cycle. So, if you subscribe for 3 months beginning on January 1, your subscription renews April 1. However, the Rapidgator subscription is for literal days. Therefore, your 3-month Google Play subscription will not renew before your 90-day Rapidgator subscription expires. This is the only drawback I can find, but it's significant. I don't know how difficult it would be for Rapidgator to accommodate it's Google Play subscription customers, but I'm sure this is a common issue. If they could rectify this, I'd give it 5 stars. Customer Service: When I contact Rapidgator customer service via the support link on their site, a response is almost always within 24 hours. They have always been kind and understanding, even when the "issue" is related to my own lack of understanding.
64 people found this review helpful
Kyle Haddad
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They make you think that they have a good app where you can download tons of audiobooks but all the audiobook links don't work and then the representative does not give you the money back even though you don't use the product. They steal your money and then blame you for using the service and then now they respond and say they're going to take down my review lol
3 people found this review helpful
Rapidgator Limited
May 8, 2024
Hello,
We do not provide any content in the app or on the websiste. If content is reported under DMCA, we are also obligated by law to remove it.
Moonlight Book Reader
Support used to be good a few years ago. Now it's awful. Poor communication (or none at all), ignoring users e-mails, reply with "standard copy paste" replies and don't actually read what we write to them. This used to be the best host ever, with awesome and fast support. Sad to see it go downhill like this. Can't recommend it any longer, after countless years of using rapidgator :-(
12 people found this review helpful
Rapidgator Limited
February 11, 2024
Hi,
We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at help@rapidgator.net so that we can reach out?